United Kingdom
The estimated delivery date will be notified on the Order Confirmation we send you. We will endeavour to deliver the goods to you within this period but are unable to guarantee this. If for any reason the estimated despatch or delivery date will not be met we will contact you by email to give a revised idea of when the item will be delivered.
The prices published on the shopping pages include delivery costs to UK customers where the delivery address is within Mainland England, Wales and parts of
Scotland . This area is classed as Zone 1. The following areas will incur an additional delivery cost and are classed as Zone 2 Highlands and Islands of Scotland with postcodes IV, HS, KA27-28, PA20-49, PA60-78, PH17-26, PH30-44, ZE. As will the following areas that are classed as Zone 3:
Northern Ireland , Isle of Scilly and Isle of Man. The
Channel Islands are classed as Zone 4 and are also subject to an additional delivery cost. Zone 2,3 & 4 additional delivery cost is calculated by weight and will be notified to you in your Order Confirmation.
Delivery outside the
UK
For deliveries outside the
United Kingdom you will be notified by email of the delivery cost and esitmated despatch date. When ordering goods for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Blessed & Beautiful, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
RETURNS & REFUND POLICY
Our policy for returns is in accordance with European Union Law, protecting your right to a seven day cooling off period.
You have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered.
What to do if you want to return your purchase
• Notify us by email, fax or post of your intention to return the item. This notification must arrive at Blessed & Beautiful within seven working days of the day after the item was delivered.
• Specify whether you are returning the item
A) Because you no longer want to purchase it.
B) Because the item is damaged, faulty or sent in error.
What happens next?
We will contact you to arrange collection of the item, the collection will be carried out through the same means it was delivered. If there is a delivery cost for returning the item, you will be notified of the amount (see Note below).
When we receive the item a refund will be issued via the method the original payment was made. The item must be in its original condition, with all packaging materials intact. We reserve the right to refuse returns or to charge you our fees and expenses if the product is received otherwise than in accordance with these requirements.
Note: that if you are returning the item because of:
Reason A) because you no longer want to purchase it, then the costs for returning the item will be borne by you and deducted from the refund amount. See the table below for return delivery costs.
Reason B) because the item is damaged, faulty or sent in error Blessed & Beautiful will bear the return costs. In which case the amount refunded will be the amount originally paid.
Table of Return Delivery Costs
On the delivery note attached to the package, a Delivery Code appears which indicates the return delivery classification:
Code Z1B Z1S Z1P Z2B Z2S Z2P Z3B Z3S Z3P Z4B Z4S Z4P
Cost £40 £25 £25 £60 £35 £35 £60 £35 £35 £70 £40 £40
